What is fishing?
A phishing attack is a criminal fraud process that pretends to be someone else to obtain sensitive personal information such as usernames, passwords, funds, and ID cards. These communications all claim to be (self) from official operations, customer service or network managers to deceive the victim's credulity.
Fishing route
Through the virus: the criminals clone a website that is exactly the same as CITEX, and then use some computer virus programs, junk software, etc. to send the fake website address to the customer's computer, or put it on the search website to trick the user into logging in, in order to steal the user account password, Trading information or funds, etc.
SMS via mobile phone: Criminals use mobile phone text messages to pretend to be a scam message to users, claiming that the user wins or the account is stolen by others, and requires the user to log in to the website specified in the text message for authentication as soon as possible. The website is a fake website established by criminals to take user information. If the user logs in to the website and operates, the user's account number, password and other information will be known to the criminals.
Establishing a fake website: The criminals first create a fake website, and then publish false activity information on the website. When the user logs in onto the fake website, the account password information will be obtained by the criminals.
By impersonating the official mailbox: the criminals send a large number of fraudulent emails to lure users into the fake website. These emails are often used for various reasons such as winning, system upgrades, etc., requiring the recipient to click on the link address on the email and log in to a similar CITEX website. The interface, and once the user enters his or her account password and other information in this specified login interface, the information will be stolen.
How to prevent fishing?
Use a more secure browser and upgrade to the latest version; don't feel free to install the browser plugin.
Note: The browser plugin has high permissions and there is a risk of being stolen.
- Be careful not to click on the email sent by CITEX. Try not to click on the link or attachment in the email. Before logging in to the CITEX account, be sure to confirm that the link is the official CITEX website. CITEX will never ask you for your password, SMS verification code or email verification code. And Google verification code.
- Don't open untrusted link addresses, don't enter CITEX account passwords and personal information on unidentified websites, so as not to be stolen by phishing websites or network Trojans.
- Install anti-virus software and regularly disinfect your computer and mobile phone.
- Update system patches on time.
- Please do not send the official verification code to others.
- When you log in or conduct transaction-related operations, please make sure that the domain name belongs to CITEX. For unknown domain names, please contact customer service.